Complaints

CapVest is committed to providing a high-quality service to all investors and third parties it engages with. However, if you are dissatisfied with any aspect of your engagement with the Firm, you can submit a complaint by contacting compliance@capvest.co.uk. The Firm acknowledges the importance of having an adequate procedure in place to deal with complaints in a timely manner and has adopted a formal Complaints Handling Policy. Should you wish to make a complaint, we endeavour to keep you informed of our process at all times.